KeithFX Privacy Policy

Effective Date: September 21, 2025
Website: https://keithfx.keithrainz.me
Contact: keith@keithrainz.co.zm

1. Introduction

KeithFX (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and related services. By using KeithFX, you agree to the terms described here.

2. Information We Collect

When you use KeithFX, we may collect the following types of information:

Personal Information: Name, email, phone number, payment details, and identity documents (if required for verification).
Transaction Information: Details of exchanges, deposits, and withdrawals you perform.
Device Information: Device model, operating system, unique identifiers, and log data.
Usage Data: How you interact with our app, including pages viewed and features used.

3. How We Use Your Information

We use the information collected to:

Process currency exchanges and transactions.
Verify your identity and comply with regulatory requirements (KYC/AML).
Improve app performance and user experience.
Communicate with you about updates, promotions, or support.
Ensure the safety and security of our services.

We do not sell or rent your personal information. However, we may share information with:

Service Providers: Payment processors, verification services, or technical partners.
Legal Authorities: If required by law, regulation, or government request.
Business Transfers: In case of a merger, acquisition, or restructuring.

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information as long as necessary to provide our services and meet legal obligations. When no longer required, we securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the right to:

Access the information we hold about you.
Request corrections to inaccurate information.
Request deletion of your data (subject to legal and regulatory requirements).
Opt out of certain communications.

To exercise these rights, contact us at keith@keithrainz.co.zm.

8. Children’s Privacy

KeithFX is not intended for children under 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted at https://keithfx.keithrainz.me. Continued use of the app means you accept the updated policy.